When a clinician is out of town, sick, or unavailable to respond to their clients calls and emails, there are three things you must do.
First, please let the Clinical Supervisor and Intake Coordinator know you are not available and discuss any client cases that may need their attention.
Then, please notify your clients that you are not available and provide them with the main office’s contact information in case they need assistance while you are away.
Lastly, please change your phone greeting and email autoresponder to unavailable and provide direction for current clients to contact the Clinical Supervisor at the main office number.
To submit a time off request, use the Time Off Request Google Form. Once your time off request is approved, record it in Gusto.