When a clinician is out of town, sick, or unavailable to respond to their clients calls and emails, there are three things you must do.
- First, please let the Clinical Supervisor and Intake Coordinator know you are not available and discuss any client cases that may need their attention.
- Then, please notify your clients that you are not available and provide them with the main office’s contact information in case they need assistance while you are away.
- Lastly, please change your phone greeting and email autoresponder to unavailable and provide direction for current clients to contact the Clinical Supervisor at the main office number.